Welcome to the International Bodyshop Industry Symposium

IBIS 2012 takes place from 21-23 May at the Hotel Arts Barcelona, Spain.

The theme for this year's symposium is 'winning relationships' which will examine the interactions between the various stakeholder sectors in a variety of markets around the world.

IBIS Conference Director David Lingham said, 'Over a number of sessions at IBIS 2012 we will be hearing both sides of the story so we can gain more meaningful perspectives. Representatives from bodyshop networks, insurers and research centres, as well as vehicle manufacturers and other stakeholders will share their thoughts.

'All parties will be explaining how they have built highly effective and mutually sustainable relationships, based on trust and understanding. I believe that the focus of IBIS 2012 on Winning Relationships will provide delegates with much food for thought as well as a range of potential new strategies.

'Our aim is for delegates to leave IBIS 2012 with an in-depth understanding of the fundamentals of what makes a relationship work, reinforced by some operational models that are already proving highly effective.'

Official partners for IBIS 2012 are: 3M, AkzoNobel, Audatex, Automechanika, BASF, Enterprise Rent-a-Car and Innovation Group.