Designed to educate, inform and inspire, IBIS CEE will provide an overview of the Polish market, trends analysis and intelligence in the context of the global collision repair industry. It's a unique opportunity for IBIS CEE Partners and their guests to exchange ideas and information with some of the region's leading specialist experts.
Where, when and who?
IBIS CEE will take place at the Marriott Hotel, Warsaw on Tuesday 12 February 2013. It's an intensive, one day conference (10am-6pm) with an extended, networking lunch. In the evening there will be a drinks reception and business contacts dinner.
Attendance at IBIS CEE will be by invitation only, through the event's partners and organiser.
The conference will be delivered in Polish and English with simultaneous translation.
Why Poland?
The Polish motor insurance market is growing rapidly. It's becoming increasingly competitive, with new entrants to the insurance sector taking advantage of cost-conscious Polish policyholders.
There's an ever-increasing threat of rising claims – especially personal injury – and a marked increase in insurance fraud. Therefore, claims management and supply chain solutions are a core focus for insurers in Poland.
The insurer-bodyshop dynamic in Poland varies from cooperation and active management to one of 'opposition'. While not immune to the global challenges, the Polish insurance market is growing. However, with high costs and relatively low profitability – especially in motor third party liability (MTPL) – insurers need to reduce overall claims costs.
Poland's insurance fraud problem is large (as much as 10-15% of all claims, according to market estimates) and on the increase. Insurers are taking an individual and whole market approach to counteract fraud, with better detection models and processes.
Over the next three years, Polish insurers will focus on developing a network of bodyshops to 'optimise costs' and building closer ties with the automotive industry. Insurers want a simpler and automated claims process and are looking to outsource, utilise IT and online resources and embrace new approaches – such as SMART repairs*.
Polish insurers' repair bills remained level from 2010-2011 and the majority of insurers believe the sum of claims paid for invoices in 2012 should not be higher, although a change in claims type might increase the sum*.
A cooperative approach – the bodyshop receives more repairs and, in turn, the insurer gets a more competitive labour rate and parts discount – is described as 'the optimal model'.
*Results from a survey of Polish insurers by Deliotte November 2011
On the agenda for IBIS CEE 2013:
• Market data and trends analysis from the Polish collision repair market.
• Current and future strategies: how to adapt to the challenges faced by Poland CEE and the wider world.
• The value of networks: a collaborative approach for success.
• What's next? Future technology: vehicles, refinish technology and claims management solutions.
The organisers of IBIS CEE are seeking a select cross section of leading organisations operating in the CEE region with whom to partner for this exciting and influential event.
To attend IBIS CEE 2013, please contact:
Nicola Keady +44 (0)1296 642800 e: nicola@bodyshopmag.com
IBIS CEE takes place 12 February 2013 at The Marriott Hotel, Warsaw.