IBIS CEE 2026 – Provisional agenda
For registration queries, please contact Emily Miles – [email protected]
Conference Theme: Connecting Changemakers
4th November 11.00 am – Registration Opens Arrivals, welcomes and networking with coffee and pastries.
12.00 pm – Welcome to IBIS CEE 2026 Introduction to IBIS, our return, today’s theme, format, objectives and how to get involved. The challenges, opportunities and decisions that will define the rest of the decade and the Changemakers and changemaking thought leadership that will drive change and grasp the opportunities. Hosts Robert Snook, Conference Director, IBIS & Suzie Scott, Head of Corporate Sales, IBIS
12.15 pm – Future by Design: The Next Era of Collision Repair. How OEM Innovations are Redefining the Road Ahead for Collision Repair. We explore the intersection of OEM strategy, future vehicle design, repair capability and sustainable practices to understand how today’s decisions will define tomorrow’s success. As the OEM landscape transforms at pace, repair businesses must rethink how they invest, operate and develop capability so they keep pace with the changes coming down the line. Changemaker Question What are the leadership decisions Changemakers need to make to thrive tomorrow? Moderator Robert Snook, Conference Director, IBIS Speakers Andrew Marsh, Technical Director, Auto Body Bible Mike Sadomtsev, Circular Economy Division, Parts & Material Sales, Toyota Motor Europe Steven Delbrouck, Circular Economy Division, Parts & Material Sales, Toyota Motor Europe
1.15 pm - Repair Ready: Best Practices for the Next Generation of Vehicles and Substrates. The future rewards and liabilities will be based on capability not capacity. As new brands, electric vehicles and modern repair technologies redefine collision repair operations, our processes and repair methods must evolve just as quickly. We explore best practices in managing electric vehicles from point of incident onward, repair planning, emerging plastic repair technologies and future technician capabilities to ensure safe operations, compliant repair methods and profitable productivity. Changemaker Question What is the one change our industry needs make to be repair ready —and what would it take for you to lead that change? Moderator Robert Snook, Conference Director, IBIS Speakers Richard Dunbar, Park Lodge International Tony Ward, Managing Director, Cornerstone Technologies
2.15 pm – Changemakers Networking Lunch
3.30 pm – Predict the Risk: Redefine the Future. Emerging Automotive Risk Intelligence Redefining Insurability and Repairability.. As predictive intelligence transforms underwriting, vehicle design, claims management and repair decisions, the opportunity extends far beyond better data. It is about anticipating disruption, creating new commercial advantages and building a smarter, more connected collision repair ecosystem. Discover how automotive risk intelligence will shift the balance of power between OEMs, insurers, repairers and customers to separate the Changemakers from the Change victims. Changemaker Question How can we collaborate to shift the industry mindset from cost control to competitive advantage? Moderator Robert Snook, Conference Director, IBIS Speakers Dean Lander, Head of Repair Sector Services, Thatcham Research
4.15 pm – Hype to Hands On: Emerging Technologies that Work for Collision Repair. How having Technology on the Team is Transforming Operational Performance. Artificial intelligence is moving beyond the hype and into a variety of everyday collision repair operations. Discover practical applications, implementation strategies and real-world case studies that demonstrate how AI and emerging technologies can improve productivity, decision-making, customer experience and business performance. Changemaker Question What is the one thing that would help successfully integrate AI into your business operations? Moderator Robert Snook, Conference Director, IBIS Speakers Alexander Grimm PhD, CEO, Aspaara
5.00 pm – Networking Coffee Break
5.30 pm – Every Line Counts: The New Standard for Collision Repair Estimating. Best Practice Estimating for Accuracy, Accountability and Profitability. Accurate estimating in an increasingly complex repair environment is a growing challenge. We ask the question, what will be the true cost of repair in future – what is on shown the estimate or what is not? Before showcasing best practices and case studies on accurate estimating to examine how repairers can improve accuracy, accountability and profitability. Changemaker Question What must change to ensure ‘best practice’ estimating is the only accepted standard by all? Moderator Robert Snook, Conference Director, IBIS Speakers Andy Pennell, Owner, Estimate Coaching
6.15 pm – 5 in 30 : Big Ideas. Bold Changemaking Opportunities. Leadership Ideas to Fast Forward Collision Repair in the Region. Is the future for the Central & Eastern Europe collision repair market already written…Or can Changemakers change it? Five industry leaders. Six minutes each. No slides. Just their one powerful idea that could transform collision repair in the region. From removing friction and unlocking new opportunities to rethinking processes and challenging convention, this fast-paced lightening conference session delivers practical inspiration from the industry’s changemakers. Changemaker Question If you had just six minutes to inspire industry change, what would be you one idea to make the biggest difference to collision repair? Speakers Piotr Muszkieta, Chief Executive Officer, Multichem Sp. z o.o.
7.00 pm – IBIS CEE 2026 Closing Remarks Brief revisit of each Changemaker Question, summarising the Changemaking actions and opportunities that emerged throughout the day, to provide delegates with a call to action. As we close the conference, we leave everyone with one thought, the future isn’t something that happens to our industry … it’s something we create together. We all have a role to play and the conversations on how we create it together don’t end here.
7.15 pm – Conference closes.
7.30 pm – Changemaker Cocktail Reception. Relaxed networking time with fellow Changemakers and depart at leisure.
9.00pm – IBIS CEE Formally Closes.
4th November 11.00 am – Registration Opens Arrivals, welcomes and networking with coffee and pastries.
12.00 pm – Welcome to IBIS CEE 2026 Introduction to IBIS, our return, today’s theme, format, objectives and how to get involved. The challenges, opportunities and decisions that will define the rest of the decade and the Changemakers and changemaking thought leadership that will drive change and grasp the opportunities. Hosts Robert Snook, Conference Director, IBIS & Suzie Scott, Head of Corporate Sales, IBIS
12.15 pm – Future by Design: The Next Era of Collision Repair. How OEM Innovations are Redefining the Road Ahead for Collision Repair. We explore the intersection of OEM strategy, future vehicle design, repair capability and sustainable practices to understand how today’s decisions will define tomorrow’s success. As the OEM landscape transforms at pace, repair businesses must rethink how they invest, operate and develop capability so they keep pace with the changes coming down the line. Changemaker Question What are the leadership decisions Changemakers need to make to thrive tomorrow? Moderator Robert Snook, Conference Director, IBIS Speakers Andrew Marsh, Technical Director, Auto Body Bible Mike Sadomtsev, Circular Economy Division, Parts & Material Sales, Toyota Motor Europe Steven Delbrouck, Circular Economy Division, Parts & Material Sales, Toyota Motor Europe
1.15 pm - Repair Ready: Best Practices for the Next Generation of Vehicles and Substrates. The future rewards and liabilities will be based on capability not capacity. As new brands, electric vehicles and modern repair technologies redefine collision repair operations, our processes and repair methods must evolve just as quickly. We explore best practices in managing electric vehicles from point of incident onward, repair planning, emerging plastic repair technologies and future technician capabilities to ensure safe operations, compliant repair methods and profitable productivity. Changemaker Question What is the one change our industry needs make to be repair ready —and what would it take for you to lead that change? Moderator Robert Snook, Conference Director, IBIS Speakers Richard Dunbar, Park Lodge International Tony Ward, Managing Director, Cornerstone Technologies
2.15 pm – Changemakers Networking Lunch
3.30 pm – Predict the Risk: Redefine the Future. Emerging Automotive Risk Intelligence Redefining Insurability and Repairability.. As predictive intelligence transforms underwriting, vehicle design, claims management and repair decisions, the opportunity extends far beyond better data. It is about anticipating disruption, creating new commercial advantages and building a smarter, more connected collision repair ecosystem. Discover how automotive risk intelligence will shift the balance of power between OEMs, insurers, repairers and customers to separate the Changemakers from the Change victims. Changemaker Question How can we collaborate to shift the industry mindset from cost control to competitive advantage? Moderator Robert Snook, Conference Director, IBIS Speakers Dean Lander, Head of Repair Sector Services, Thatcham Research
4.15 pm – Hype to Hands On: Emerging Technologies that Work for Collision Repair. How having Technology on the Team is Transforming Operational Performance. Artificial intelligence is moving beyond the hype and into a variety of everyday collision repair operations. Discover practical applications, implementation strategies and real-world case studies that demonstrate how AI and emerging technologies can improve productivity, decision-making, customer experience and business performance. Changemaker Question What is the one thing that would help successfully integrate AI into your business operations? Moderator Robert Snook, Conference Director, IBIS Speakers Alexander Grimm PhD, CEO, Aspaara
5.00 pm – Networking Coffee Break
5.30 pm – Every Line Counts: The New Standard for Collision Repair Estimating. Best Practice Estimating for Accuracy, Accountability and Profitability. Accurate estimating in an increasingly complex repair environment is a growing challenge. We ask the question, what will be the true cost of repair in future – what is on shown the estimate or what is not? Before showcasing best practices and case studies on accurate estimating to examine how repairers can improve accuracy, accountability and profitability. Changemaker Question What must change to ensure ‘best practice’ estimating is the only accepted standard by all? Moderator Robert Snook, Conference Director, IBIS Speakers Andy Pennell, Owner, Estimate Coaching
6.15 pm – 5 in 30 : Big Ideas. Bold Changemaking Opportunities. Leadership Ideas to Fast Forward Collision Repair in the Region. Is the future for the Central & Eastern Europe collision repair market already written…Or can Changemakers change it? Five industry leaders. Six minutes each. No slides. Just their one powerful idea that could transform collision repair in the region. From removing friction and unlocking new opportunities to rethinking processes and challenging convention, this fast-paced lightening conference session delivers practical inspiration from the industry’s changemakers. Changemaker Question If you had just six minutes to inspire industry change, what would be you one idea to make the biggest difference to collision repair? Speakers Piotr Muszkieta, Chief Executive Officer, Multichem Sp. z o.o.
7.00 pm – IBIS CEE 2026 Closing Remarks Brief revisit of each Changemaker Question, summarising the Changemaking actions and opportunities that emerged throughout the day, to provide delegates with a call to action. As we close the conference, we leave everyone with one thought, the future isn’t something that happens to our industry … it’s something we create together. We all have a role to play and the conversations on how we create it together don’t end here.
7.15 pm – Conference closes.
7.30 pm – Changemaker Cocktail Reception. Relaxed networking time with fellow Changemakers and depart at leisure.
9.00pm – IBIS CEE Formally Closes.
*This is a provisional agenda, we recommend checking back regularly for the latest updates.
